Every form I create is disabled

  • Shaclay
    Asked on January 31, 2017 at 10:11 AM
  • Jan
    Replied on January 31, 2017 at 11:32 AM

    Your account is currently suspended. Our phishing detector tool suspended your account automatically. I checked your form and I saw fields that are asking for credit card information. This is not allowed here in JotForm, you cannot collect credit card details using regular text fields. Please check our terms of use.

    Every form I create is disabled Image 1 Screenshot 20

    I have deleted the guilty fields so that I can re-activate your account. You need to use a payment processor if you need to collect payments from your users.

    If you have any questions, let us know. Thank you.