What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Every form I create is disabled

    Asked by Shaclay on January 31, 2017 at 10:11 AM
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    JotForm Support

    Answered by Jan on January 31, 2017 at 11:32 AM

    Your account is currently suspended. Our phishing detector tool suspended your account automatically. I checked your form and I saw fields that are asking for credit card information. This is not allowed here in JotForm, you cannot collect credit card details using regular text fields. Please check our terms of use.

    I have deleted the guilty fields so that I can re-activate your account. You need to use a payment processor if you need to collect payments from your users.

    If you have any questions, let us know. Thank you.