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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Jotform is freezing my computer

    Asked by nationaloffice on January 31, 2017 at 01:28 PM

    Hi there - every time I go to test my newly created form '2017 call for proposals', it freezes my computer. It's a very important form for our company and is being sent to 1000 individuals tomorrow. Is there any work you can do so that it does not freeze computers?

     

    Thank you!

    Page URL:
    https://form.jotform.com/nationaloffice/2017AOREproposals

    Screenshot
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    JotForm Support

    Answered by Welvin on January 31, 2017 at 02:19 PM

    Please try clearing your browser cache. This should help. The form is viewable, the My Forms page has a lazy loading which means that not all forms are loaded until you scroll down. 

    If the problem persists, try to check for non-responsive Google Chrome process in the Task Manager and kill it. Also, try opening the form and my forms page using Firefox to see if you can replicate it there. 

    I hope that helps.