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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is disabled and I dont know why.

    Asked by ymc.srg1617 on February 01, 2017 at 08:27 AM

    I had created the form and once I try to preview it. It was displayed as blocked.

    Under what conditions would the server block my form? As I have searched that you block phishing forms, how would you classify them as phishing forms?

     

    THank you

    Page URL:
    https://form.jotform.me/70312932781454

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 01, 2017 at 08:46 AM

    I checked your account ymc.srg1617 and your account was automatically suspended. I checked your form and it seems that your  form does not violate our terms of use. However, please note that we do have an automatic phishing detector to detect phishing forms and it seems that you are accepting payments without using our payment fields so the automatic phishing detector marked your forms as phishing and disabled your account. But since you do not collect any credit card information or bank information in your form, I have activated your account. Your form is now accessible. 


    Do let us know if you need further assistance.
    Regards.