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TrouwmetliefdeAsked on February 1, 2017 at 8:35 AM
Dear Jotform,
After submission of my form it switches to unavailable. I also have set an autoresponder e-mail at a specific date in the future to remind them to fill out another form.
My question is: If the form status is set to unavailable does the autoresponder e-mail at a specific date send, or is this prevented because the form is closed?
With kind regards,
Esther
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Ashwin JotForm SupportReplied on February 1, 2017 at 8:52 AM
Hello Esther,
As far as I know, the auto-responder email will trigger even if the form is disabled.
I will go ahead and test this feature by scheduling an auto-responder email alert. I will get back to you with my findings.
Thank you!
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TrouwmetliefdeReplied on February 24, 2017 at 8:45 AM
Hello Ashwin,
Thanks! Can you tell me more about your findings? Also I would like to know if it is possible to send an autoresponder as an reminder to all the reciptients that have already submitted the form? Do you know how I can do this? Thanks again! Kind regards, Esther