Our company has upgraded the package from free to premium and it is not registering

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    Luxurybrands
    Asked on June 07, 2012 at 02:57 AM

    Hi 

    We upgraded our package a week ago and it has not registered the change from free to premium. We are running out of entries fast. Could you please help. 

    Kind regards
    LB 

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    ItalyTech
    Answered on June 07, 2012 at 03:05 AM

    Hi, can you indicate us Date, payment method and email address used during payment ?

    Thanks.

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    idarktech
    Answered on June 07, 2012 at 03:16 AM

    @Luxurybrands

    Hi,

    I have now upgraded your account to Premium. Kindly relogin to your account to see an increase of your quota limits. Thanks for using JotForm!

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    Luxurybrands
    Answered on June 07, 2012 at 03:17 AM

    Thank you idarktech, We love using your service and thank you for the thorough response.