What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Version 4: Option to enable "Translation" option is not available.

    Asked by red7eleven1 on February 02, 2017 at 01:31 AM



    Would like to know where did the option to enable multiple language moved to for Jotform 4.0?



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    JotForm Support

    Answered by ashwin_d on February 02, 2017 at 02:57 AM

    Hello red7eleven1,

    I'm sorry for the trouble caused to you. 

    It seems the button to enable translation in version 4 is no longer visible. I am reporting it to our backend team. We will get back to you as soon as we have any update from them.

    For now, I would suggest you to revert back your form to version 3 and enable the translation. Please check the screenshot below on how to switch to version 3:


    Thank you!

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    Answered by eganet2 on February 05, 2017 at 12:18 PM

    Hello support,

    I have the same problem like  red7eleven1. While waiting for your update, I would like to switch back to version 3 as you recommend. However, I don't even see the button (Switch to JotForm v3 )  to revert back to version 3 as per your screenshot above.


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    JotForm Support

    Answered by jonathan on February 05, 2017 at 02:51 PM


    We will resolve your question on another thread here https://www.jotform.com/answers/1057178


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    JotForm Developer

    Answered by hasan on February 13, 2017 at 09:53 AM


    We are sorry for the delay. Form Translations is enabled in v4.0.

    Please let us know if you have any problems.