Version 4 builder: getting blank page when editing specific forms

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    Asked on February 02, 2017 at 01:34 PM

    When I am clicking "edit" to work on JotForm previously created the screen turns blank (like it is pulling up the page), but never does.  Other forms open and event he submission link works, but I am unable to edit.

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    Answered on February 02, 2017 at 03:10 PM

    I can replicate this in your form and I saw an error that may have caused this problem.

    Let me forward this thread to our developers for resolution. If there are updates, you should know it through this thread.

    For the meantime, try loading the version 3 builder: 

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    Answered on February 03, 2017 at 04:48 AM

    Hello nmhgmarketing,

    We're sorry for the inconveniences. Problem related with your forms is fixed. You can open and edit all of your forms with our new editor.


    Thank you for contacting us.

    If you have any other questions please let us know.