What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Version 4 builder: getting blank page when editing specific forms

    Asked by nmhgmarketing on February 02, 2017 at 01:34 PM

    When I am clicking "edit" to work on JotForm previously created the screen turns blank (like it is pulling up the page), but never does.  Other forms open and event he submission link works, but I am unable to edit.

    Page URL:
    https://www.jotform.com/build/70224973236961andhttps://www.jotform.com<br/>/build/70207989378976

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    JotForm Support

    Answered by Welvin on February 02, 2017 at 03:10 PM

    I can replicate this in your form and I saw an error that may have caused this problem.

    Let me forward this thread to our developers for resolution. If there are updates, you should know it through this thread.

    For the meantime, try loading the version 3 builder:

    https://www.jotform.com//?formID=70224973236961

    https://www.jotform.com//?formID=70207989378976 

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    JotForm Developer

    Answered by ceren on February 03, 2017 at 04:48 AM

    Hello nmhgmarketing,

    We're sorry for the inconveniences. Problem related with your forms is fixed. You can open and edit all of your forms with our new editor.

     

    Thank you for contacting us.

    If you have any other questions please let us know.