What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I add a field in form with "Code" as label, will my account get suspended?

    Asked by martinvh on February 02, 2017 at 01:56 PM
    I'd like to put a form on my site where only my staff is able to view the form. If I make a field called "code" and they all know to enter 1234 for the other fields to appear will our account get suspended? 
  • Profile Image
    JotForm Support

    Answered by Jan on February 02, 2017 at 03:12 PM

    Yes, your account will be suspended automatically by our phishing tool. The words like "Password, pass code, code, key, access, access code and username" will trigger our phishing tool to mark your form as suspicious.

    Please use a different label instead. You can try "Administrator Number or Admin Number".

    If you have any questions, let us know. Thank you.