What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I have multiple Crop options in Uploadcare widget?

    Asked by johnkellyvisuals on February 02, 2017 at 03:44 PM

    Hi 

     

    I want to use the uploadcare wdget in a form but using it in jotform does not allow me to use all of the features such as a multi crop option.

    Why is this not available ?

     

    Thanks 

     

    John

  • Profile Image
    JotForm Support

    Answered by Welvin on February 02, 2017 at 04:35 PM

    The Crop option in the widget is disabled. I've enabled that for you. Please check again.

     

    Here's my test in your form after enabling the free crop:

  • Profile Image

    Answered by johnkellyvisuals on February 03, 2017 at 07:53 AM

    Hello 

     

    Thanks but that is not what I am referring to. I know I can set crop options to aspect ratio and other options but I want to set multi crop options. As in the image below.

     

    From reading the uploadcare documentation this should be possible by adding some code to the global settings. But this does not work or is not an available option. Why ?

     

     

     

  • Profile Image
    JotForm Support

    Answered by Boris on February 03, 2017 at 08:44 AM

    You can indeed add your own custom global settings to this widget. Simply open your form in our Form Builder:

    https://www.jotform.com/build/70064863790360

    Open the Uploadcare widget's configuration wizard:

    Scroll down in the configuration wizard, and you'll see the area where you can set up your additional global settings:

    If you need assistance with the exact global settings you need in order to use your desired functions, please either consult Uploadcare's documentation or their customer support, as they have a far greater understanding of their own options and would be able to better assist you in that regard.

    Let us know if there's anything we can do to help from our end. Thank you.

  • Profile Image

    Answered by johnkellyvisuals on February 03, 2017 at 08:58 AM

    Thanks Boris

    I have just been told this by uploadcare,

    John,

    normally you would add global parameters (UPLOADCARE_CROP) in global settings. However, currently Jotform does not support setting multiple crop options. I'll let you know when the feature becomes available, meanwhile let us know if you have more questions.

     

    Do you have any idea when the multi crop will be available in jotform? 

     

    Thanks

     

    John

  • Profile Image
    JotForm Support

    Answered by Boris on February 03, 2017 at 09:25 AM

    Let me forward this to our developers as a feature request in your name.

    We cannot provide you with any kind of estimates on how long it might take to get this implemented, but your feature request is on our developers' radar so that it can be worked on and implemented time-permitting.