What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why submissions are not immediately sent via email?

    Asked by TriDocSolutions on February 02, 2017 at 05:36 PM
    Unless the DropBox was just set back up by someone at JotForm when I look it says it IS configured. I have submitted 7 submission forms since 4pm. They eventually came through although not to Dropbox and they each took 15 to 20 minutes each to pop in to email.
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    JotForm Support

    Answered by Kevin_G on February 02, 2017 at 07:46 PM

    I can see you have already opened another thread about the same issue, you have already received a reply on this link too: https://www.jotform.com/answers/1055178 

    Please, check that reply and follow up on that thread, this will help us to assist you better. 

    Thanks.