Cannot Submit Form Error: Failed to set exception option.

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    Asif
    Asked on February 02, 2017 at 11:04 PM
    I just ran into the same error please let me know what to do to fix this problem
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    ashwin_d
    Answered on February 02, 2017 at 11:09 PM

    Hello Asif,

    With which form you are having this issue with?

    What is you JotForm account username or the email address you have used in your account profile? I am unable to find any details with your email address asif_sheikh@live.com. Please let us know any of your form ID / form URL or web page URL where you have embedded your form and we will take a look.

    We will wait for your response.

    Thank you!

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    Asif
    Answered on February 03, 2017 at 08:45 AM
    Safety incident reports
    My username is Asifssheikh
    Asif_Sheikh@mohawkind.com
    Sent from my iPhone
    ...
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    candy
    Answered on February 03, 2017 at 10:09 AM

    Dear Asif,

    I've tested your form named "Mohawk Safety Incident Report" and I have submitted the form successfully as you can see the screenshot below:

    All in all, I could not produce any problem regarding your form. The issue seems to be solved.

    Did you embed your form into a website? If so, please give us the website URL in order to let us investigate the issue further.

    Please test again. 

    Thanks in advance.

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    Asif
    Answered on February 03, 2017 at 10:45 AM
    I only had one instance of this era one of the site reported but if I get anymore I will definitely let you know thanks for your help
    I have another question are used doku wiki, please let me know if I can embed forms into wiki platform
    Sent from my iPhone

    ...
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    ashwin_d
    Answered on February 03, 2017 at 12:05 PM

    Hello Asif,

    Do get back to us if the issue persists and we will take a look.

    I have moved your second question to a new thread so that we can address it separately. You will be answered in the following: https://www.jotform.com/answers/1056073

    Thank you!