What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form now shows "Disabled"...

    Asked by carolweb on June 07, 2012 at 10:57 PM

    I had to let a friend get into the site since I was unable to get to my computer when she needed some information. I've just logged back in to see that my form now shows "Disabled" and I can't use it.  Can you help?  Many thanks

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    JotForm Support

    Answered by mliz on June 07, 2012 at 11:14 PM

    You can enable the form by doing the following:

    1. Login to your JotForm account
    2. Click on Setup & Embed
    3. Select Preferences from the Toolbar
    4. In the General Settings you will see the option to enable the form.




    Let us know if you have questions.

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    Answered by jeanettebmz on June 07, 2012 at 11:16 PM

    You might probably have disabled it by error, please go to your form builder , click on your form and then click on More, then click on ENABLE FORM

     

    Best regards

    Jeanette