What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I have checked your form and I replicated the issue. I have cloned your form to my side and I have reproduced your issue on my side, too.
We are sorry for the confusion. I have raised this issue to our backend team now.
Thank you for your understanding.
We are sorry for the inconvenience we may have caused to you.
The problem should be fixed now. Please check your form and let us know if any issue arises again.