What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    User Documentation

    Asked by Hulleys on February 03, 2017 at 10:37 AM

    I am trying to use the free version of JotForm to design an online form. However, whenever I get stuck and try to refer to the Help screens or to articles on the Internet, the information does not seem to stack up with what I see on the screen.


    Am I doing something wrong ?


    Ian Hulley

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    JotForm Support

    Answered by Kevin_G on February 03, 2017 at 12:05 PM

    May be that you found some old threads with references to our previous versions of JotForm, our user guide with updated screenshots from our recent wizards can be found here: https://www.jotform.com/help 

    The screenshots are based on the v3 builder and they will be eventually updated to refer to our new v4 builder.

    You may also provide us the details about what you need to achieve via our forum and we will be glad to help you.