What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How many sub-users can I have for Gold plan?

    Asked by Tohowater on February 03, 2017 at 11:00 AM

    Hello -


    How many sub users are included with the gold account? Can we add extra users once we've met the limit and what are the associated costs?




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    JotForm Support

    Answered by John_Benson on February 03, 2017 at 12:29 PM

    For Gold plan, they can have up to 100 sub-users accounts. Unfortunately, you can't add extra sub-user once you reach the limit. However, we have a Platinum plan that offers 1,000 sub-users accounts.

    If you have any questions, please contact us again. Thank you.