What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can't receive uncompleted form

    Asked by thelookbook on June 08, 2012 at 07:33 AM

    I have tested my form of 訂購商標設計 and 訂購電子書製作. I did submit the form but didn't settle payment. Usually, the submission will appear in "uncomplete submission". But I didn't see these.

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    Answered by thelookbook on June 08, 2012 at 11:22 AM

    any answer from jotform please?

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    Answered by AtacanC on June 08, 2012 at 12:20 PM

    I've just checked both your forms and one of them has two incomplete payments and the other one has one incomplete payment.