What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I go back to version 3?

    Asked by emucoe on February 03, 2017 at 03:51 PM

    I tried the Jotform 4.0 beta at some point, and discovered some of my forms didn't display properly, so I reverted back to v.3. If I switch now that 4.0 is in "production", and discover forms that still don't display properly, will it still be possible to revert my account back to 3.0? (I see the two radio buttons in Settings, but does doing this permanently change any of my forms?) I can't recall, but some of the forms might have been converted FormsCentral forms.



    This is a re-post of a comment on Introducing JotForm 4.0 – Build Forms Anywhere, Anytime

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    JotForm Support

    Answered by John_Benson on February 03, 2017 at 05:48 PM

    Yes, you can still use the Form Builder version 3. Here's how:

    1. Click the Switch to JotForm v3 button.

    2. After that, you can share why you want to switch back to old version.

    Alternative way, go to the Account Settings page and select the Form Builder Version 3.

    Also, you can check your revision history if you made any changes and want to revert back to old version of your form. Here's a guide: https://www.jotform.com/help/294-How-to-view-form-revision-history

    Let us know if you have any questions. Thank you.