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    I can't login. Telling me me email not registered.

    Asked by Kate Christie  on February 03, 2017 at 10:55 PM

    Trying to logon with my laptop, I usually use my desktop!  But tells me email is not registered.  Been using Jotform for ages now.

    thanks

    Kate

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    JotForm Support

    Answered by Jim_R on February 04, 2017 at 03:15 AM

    Hey Kate, that's not your registered email address. I found one account, in the Bronze Plan, with the following details:

    Username: KateChristie

    Email: info@katechristie.co.nz

    Just log in using any of these and it should work. If you forgot your password, hit the FORGOT PASSWORD link on the LOGIN PAGE.