I can't login. Telling me me email not registered.

  • Kate Christie
    Asked on February 3, 2017 at 10:55 PM

    Trying to logon with my laptop, I usually use my desktop!  But tells me email is not registered.  Been using Jotform for ages now.

    thanks

    Kate

    Jotform Thread 1056523 Screenshot
  • Support_Management Jotform Support
    Replied on February 4, 2017 at 3:15 AM

    Hey Kate, that's not your registered email address. I found one account, in the Bronze Plan, with the following details:

    Username: KateChristie

    Email: info@katechristie.co.nz

    Just log in using any of these and it should work. If you forgot your password, hit the FORGOT PASSWORD link on the LOGIN PAGE.