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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't login. Telling me me email not registered.

    Asked by Kate Christie  on February 03, 2017 at 10:55 PM

    Trying to logon with my laptop, I usually use my desktop!  But tells me email is not registered.  Been using Jotform for ages now.



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    JotForm Support

    Answered by Jim_R on February 04, 2017 at 03:15 AM

    Hey Kate, that's not your registered email address. I found one account, in the Bronze Plan, with the following details:

    Username: KateChristie

    Email: info@katechristie.co.nz

    Just log in using any of these and it should work. If you forgot your password, hit the FORGOT PASSWORD link on the LOGIN PAGE.