What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Print button isn't working

    Asked by LoretaLabarca on February 05, 2017 at 06:04 AM

    Hello.
    I would like to report that the print button (on the site) of the filled forms is not working correctly. I can't always print my returns through the site. I noticed that this has been happening since the launch of JetForm 4.0.
    I appreciate if you coulf verify this issue and fix it.
    Thanks.

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 05, 2017 at 12:12 PM

    Hello LoretaLabarca,

    I'm sorry for the trouble caused to you. 

    With which form you are having this issue with? I did check all the three forms you have in your account and none of them has any "Print" button.

    I would suggest you to please share a screenshot of the problem and we will take a look. You may like to take a look at the following guide on how to upload image in forum posts:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!

  • Profile Image

    Answered by LoretaLabarca on February 10, 2017 at 06:45 AM
    New response receivedHello!
    In my last received form of today is happening again. This always happens in the last filled form received.
    I’ll post the issue at the forum.
    Thanks for your help.
    Loreta
    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 10, 2017 at 08:20 AM

    Hello Loreta,

    As mentioned earlier, please share a screenshot of the problem you are having and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!