Print button isn't working

  • LoretaLabarca
    Asked on February 5, 2017 at 6:04 AM

    Hello.
    I would like to report that the print button (on the site) of the filled forms is not working correctly. I can't always print my returns through the site. I noticed that this has been happening since the launch of JetForm 4.0.
    I appreciate if you coulf verify this issue and fix it.
    Thanks.

  • Ashwin JotForm Support
    Replied on February 5, 2017 at 12:12 PM

    Hello LoretaLabarca,

    I'm sorry for the trouble caused to you. 

    With which form you are having this issue with? I did check all the three forms you have in your account and none of them has any "Print" button.

    I would suggest you to please share a screenshot of the problem and we will take a look. You may like to take a look at the following guide on how to upload image in forum posts:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!

  • LoretaLabarca
    Replied on February 10, 2017 at 6:45 AM
    New response receivedHello!
    In my last received form of today is happening again. This always happens in the last filled form received.
    I’ll post the issue at the forum.
    Thanks for your help.
    Loreta
    ...
  • Ashwin JotForm Support
    Replied on February 10, 2017 at 8:20 AM

    Hello Loreta,

    As mentioned earlier, please share a screenshot of the problem you are having and we will take a look. The following guide should help you how to upload image in forum post:  http://www.jotform.com/answers/277033

    We will wait for your response.

    Thank you!