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shucksonthebeachAsked on February 6, 2017 at 3:03 AM
On my form the subtotal is not showing the shipping consistently for all products
It is set at a flat rate shipping of 7 dollars. How do I make it show up at all times
Page URL: https://form.jotform.com/70331017610137 -
Özlem JotForm DeveloperReplied on February 6, 2017 at 3:25 AM
Hi,
I have cloned your form to my side.
When I selected the first item in the product list, there is no issue in the 'Shipping'. The problem starts after "Wish Upon A Pearl Cage Necklace - Twister $ 59.95" in the product list.
Could you please give me some time to check the properties of the other products?
I'll back to your as soon as possible.
Thank you.
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Özlem JotForm DeveloperReplied on February 6, 2017 at 6:57 AM
Hi,
I made more investigation on my form. I noticed that after you update the Purchase Order, your issue was fixed. Please follow the instruction below:
#1- Open Payment Settings.
#2- Click Shipping and make disable the shipping. After that, please close the window. Make sure this change is saved.
#3- Finally, please enable shipping again.
Please look at the following video if you need more details:
If you need any other details, please feel free to let us know.
Thank you.