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    How can I create a new form with a different email address?

    Asked by Deborah on June 08, 2012 at 05:38 PM

    When I try to create a new form, jotform automatically saves the old email address, and I can't figure out how to change it.


    Second question is, customers are writing in, without putting their email addresses in the body of the message, so I cannot answer them. This is awful, because now the customers think we're not answering them! Am I doing something wrong?


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    Answered by jeanettebmz on June 08, 2012 at 07:01 PM

    Hello Deborah

    Answer 1:

    In order for you to customize your email notifications for any form of yours,  please see this guide


    Answer 2:

    You can prevent your customers to submit the form without the email address data, please set the field as required , as shown below :


    I hope I have cleared your questions, feel free to ask for more help if you need it

    Best regards