How can I create a new form with a different email address?

  • Profile Image
    Deborah
    Asked on June 08, 2012 at 05:38 PM

    When I try to create a new form, jotform automatically saves the old email address, and I can't figure out how to change it.

     

    Second question is, customers are writing in, without putting their email addresses in the body of the message, so I cannot answer them. This is awful, because now the customers think we're not answering them! Am I doing something wrong?

    Teporah

  • Profile Image
    jeanettebmz
    Answered on June 08, 2012 at 07:01 PM

    Hello Deborah

    Answer 1:

    In order for you to customize your email notifications for any form of yours,  please see this guide

     

    Answer 2:

    You can prevent your customers to submit the form without the email address data, please set the field as required , as shown below :

     

    I hope I have cleared your questions, feel free to ask for more help if you need it

    Best regards

    Jeanette