Cannot upgrade our account

  • bmccombs
    Asked on February 6, 2017 at 1:17 PM

    I repeatedly get a message that I cannot upgrade the account for Wittenberg University. It is urgent that I figure this out - we have multiple people waiting on submission information for upcoming events. Please let me know how to proceed asap. Thank you!

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  • Jeanette JotForm Support
    Replied on February 6, 2017 at 4:32 PM

    It seems like the VISA card on file ···· 2086 might not longer be valid. Otherwise, please confirm to me what is the plan you wish to upgrade (Storage/Bronze - Monthly/Yearly) and will try to assist you.