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  • Profile Image

    I am receiving submissions with no information in the required fields!!!

    Asked by PHCP on February 06, 2017 at 02:35 PM

    Hello, 

    I launched my form this morning for class preregistration. Why am I receiving submissions with no information in the fields that I required?! There is no way for me to track down who submitted this, and I know my parents are probably not happy with resubmitting a reservation when it's a "first-come-first-serve" list. Also, my password code block is not working very well... as you can see.

    Please help ASAP!

     

    code: Raccoon1718

     

    Page URL:
    http://form.jotform.us/form/70348956150156

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 06, 2017 at 03:58 PM

    The code 28194829 is skipping the first page and jumps to this page:

    You can remove/hide the submit button so you won't be receiving blank submissions or just the schedule submissions. 

    Hope that helps. If you have any questions, please let us know. 

  • Profile Image

    Answered by PHCP on February 06, 2017 at 08:34 PM

    I'm not sure what you mean. I have changed the day changers so they are no longer buttons (if they were submitting the form prematurely), but I am still receiving blank submissions. Some are blank and some have all the information. What makes some go through and some not go through?

  • Profile Image
    JotForm Support

    Answered by Ian on February 06, 2017 at 11:48 PM

    I cloned the form at https://form.jotform.com/70368529139969 , figured the issue and fixed it.

    You are getting partial filled forms because the current conditions on the form http://form.jotform.us/form/70348956150156  allows to skip first page where you collect the primary information like Student Information and Parent Information.

    You can check it yourself by clicking next button without entering any code or wrong code.

    To fix the issue

    1. I added additional form collapse button on page 2

     

    2. Changed the condition as shown in screenshot below:

     

    You can directly clone the from from here https://form.jotform.com/70368529139969

    Hope this helps