What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Subtotal is not totaling properly

    Asked by KristiLarson on February 06, 2017 at 02:40 PM

    I am creating an online t-shirt order form. I would like people to have the option to purchase different style shirts in multiple t-shirt sizes and quantity, however the total amount due is not showing up correctly. It is only showing the price of one tshirt even though I've selected I want to purchase 2 smalls and 4 mediums. How can I update this?

     

     

    Page URL:
    https://www.jotform.com/build/70327808021146?iak=910f5a5530fba9b66e4e8<br/>df58b8198de-61af51f30d552aa2

  • Profile Image
    JotForm Support

    Answered by Kiran on February 06, 2017 at 04:04 PM

    I have checked your JotForm and see that the quantity field is added from the options which don't work. Please be noted that the Quantity field can be added only once for each product. However, you can enable the Sub-products option for the product so that the quantity will be enabled for each sub-product (Size/color/etc) in the wizard. Please take a look at the following guide that can help you with working on Sub products.

    https://www.jotform.com/help/264-Create-Sub-Products-Based-on-a-Product-Option

    Please change the options for each product in the form as mentioned in the guide and let us know if you need any further assistance. We will be happy to assist.