What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SalesForce Integration: Security Token issues

    Asked by mashape on February 06, 2017 at 04:21 PM

    I've reset my security token in SFdc and JotForm doesn't seem to recognize the update.  Need help!

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    JotForm Support

    Answered by Chriistian on February 06, 2017 at 06:15 PM


    If I get you correctly, you have updated your security token in your SalesForce account but JotForm does not recognize it. I checked your form http://www.jotform.ca/form/70336156896263 and the SalesForce integration seems to be up and running which means there is no problem with the credentials you provided during the integration.


    If you are referring to a different form, please send us the form URL so we can check.