What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Disabled - all forms even new ones.

    Asked by BMBUSINESS on February 06, 2017 at 05:33 PM

    I logged a support call yesterday - Unable to use account that I just paid subscription to.

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 06, 2017 at 08:53 PM

    Your account was autosuspended by our phishing detector, which is why all the forms are disabled. Although upon checking the forms, I didn't see any form that violated our terms. With this in mind, I have now removed the suspension on your account. Your forms should now be active.

    If you need further assistance, please let us know.