What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form disabled?

    Asked by mikefast on February 06, 2017 at 06:36 PM

    Why does my form say "Form not Found. This form is disabled." When I try to preview it?  I have switched form status to "enabled" in the settings but still no luck. Please help ASAP! 

    I added the webpage where the form is embedded but it doesn't show up 



    Page URL:

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    JotForm Support

    Answered by Kiran on February 06, 2017 at 09:48 PM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have checked your forms and see that they are normal and clean. I have activated your account and you should be able to see the forms normally now. 

    We are sorry for the trouble caused.