What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form won't enable :-(

    Asked by milaadams on February 06, 2017 at 09:48 PM

    My form doesn't enable even though I enabled it in my settings. Help! 

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    JotForm Support

    Answered by Chriistian on February 07, 2017 at 01:27 AM

    I checked your form and I noticed that your form has been disabled by our Anti-Phishing System and your account got suspended. However, I went over your form and check the fields but it seems that it is not violating our Terms of Use. Hence, I have now activated your account and your form should be live again. Please avoid adding fields that asks sensitive info from users, login credentials, passwords, credit card details, etc. so that your account will not be suspended again.