What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Issues viewing some forms in Safari

    Asked by acremaschi on December 22, 2010 at 10:11 PM

    Hello. I have 13 forms. 11 of them work fine in Safari. There are two that are not showing properly in Safari  - they work fine in Firefox, though. See image of faulty form at: http://alejandrocremaschi.com/screenshot.jpg

    The addresses for the forms are:


    Please help!


  • Profile Image
    JotForm Founder

    Answered by aytekin on December 23, 2010 at 02:44 AM

    I opened both forms on Safari and did not get the same error. Do you look at the form alone or is it placed on your web site? If this is happening when they are on your web site, can you send the URL of the web page that has this problem. So, I can re-create the problem on Safari.

  • Profile Image

    Answered by acremaschi on December 23, 2010 at 09:44 AM

    Sorry, I pasted the wrong URL for the defetive forms. These are the ones that don't show well in Safari:





    Would you please check? They are still not showing properly. I am opening the form alone (not pasted)





  • Profile Image
    JotForm Founder

    Answered by aytekin on December 24, 2010 at 04:29 AM

    Checked them both on Safari. I don't see any problem.

    This problem usually happens because of the code problems on the "Free Text (HTML)". Deleting and re-creating that field might fix it if it still happening on your end.