What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can not edit and submit the form

    Asked by amirghiassi on February 07, 2017 at 09:20 AM

    I have tried to edit my form but it does not work. 

    It's really frustrating as I am trying to find a platform that can handle quite a large form and thought I was progressing well with yours. Is the size of the form a problem?

    I have tried clearing the cache but it doesn't work.

    I also opened the form hit F12 and chose the console option giving me these errors:


    Please help!

    Page URL:

  • Profile Image
    JotForm Support

    Answered by candy on February 07, 2017 at 10:17 AM


    I've checked your form. It is possible to open it in a web browser and see its revision history. However, it can not be edited and also can not be submitted.

    I've also cloned it on my side and I have seen the same issues with on your side.

    I have seen the errors in the console. I've also cleared the form caches and nothing is changed.

    I've forwarded this problem to our software development team in order to check. You are going to be informed via this thread as soon as possible.


  • Profile Image
    JotForm Developer

    Answered by irem on February 08, 2017 at 03:09 AM


    We are sorry for the inconvenience we may have caused to you.

    The problem should be fixed. Now you can edit & submit your form correctly. Please check it and let me know if any issue arises with your form again.

    Thank you!