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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not able to edit submissions

    Asked by Joy Klein  on February 07, 2017 at 10:26 AM
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    JotForm Support

    Answered by david on February 07, 2017 at 11:23 AM

    The email address (jmk@reinh**dt.edu) you provided is associated to this deleted user account (RUM*intenance). It is also associated to 2 guest accounts.

    However, the form you provided belongs to a user (Reinhardt*esLife). It seems that you are not logged in to a JotForm account when you opened this thread.

    Can you please make sure you are logged in to the correct account. Here's the login page: https://www.jotform.com/login. You may also try another browser just to check you'll be able to login or not.

    Once you are logged in to your JotForm account, you will be able to go to the Submissions page and edit the form submissions.