my account have been suspended

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    Asmaa Ellabban
    Asked on June 09, 2012 at 02:39 PM

    I sent this message befor and you've answerd me, but I need to give your more explanation

    had mad more than account for a website contains about 10 forms in English language and the same for Arabic.
    Now when I'm trying to access my forms,I had this message:

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    and I don't understand what exactly I've made to be concerned against your terms of use


    but this account I'm sending you from "Creativestud" is working well, but as I mentioned
    before my website contains about 20 form so I made more than account
    for them

    the accounts which have been suspended are:


    and i don't understand the reson

    thank you

  • Profile Image
    Answered on June 09, 2012 at 02:43 PM

    Hi, all accounts you mentioned was automatically suspended due a possible pishing forms.

    I've whitelisted ALL forms and reactivated ALL accounts.

    You can work again now :)


    We apologize for any inconvenience.


  • Profile Image
    Answered on June 12, 2012 at 05:47 AM

    Thank you very much for your help

    I appreciate your great effort