What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    suspend account

    Asked by Giorgos  on February 07, 2017 at 12:31 PM

    Hi, we cant sign in our account cuz ban for phising. Are you serius? we use this t catch data from our clients to insert them in database and you suspend for that? Rly?

    Thnk you.

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    JotForm Support

    Answered by John_Benson on February 07, 2017 at 01:39 PM

    Our phishing detector tool suspended your account because you're asking for Facebook username. It is against our terms of use

    I have removed the Facebook username field and re-activated your account so you can use your form properly.

    If you need further assistance, please contact us again. Thank you.