Smooth Signature widget not loading

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    gsnuparadygm
    Asked on February 08, 2017 at 02:18 AM

    I've problem with the smooth signature for my forms, the widget failed to load.

     

    Please check

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    liyam
    Answered on February 08, 2017 at 02:28 AM

    Thank you for reporting this matter to us, gsnuparadygm. I was able to replicate the problem.

    Let me escalate this to the development team and we'll let you know once we have updates.

    Thanks for your patience and we apologize for this inconvenience.

     

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    liyam
    Answered on February 08, 2017 at 02:49 AM

    Hello,

    As of checking, the problem is now resolved. If you are not seeing the widget on your form, please load it again on the form builder to ensure that the elements on your form is not simply loading on the cache.

    If the problem persists, please let us know.

    Thanks.

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    gsnuparadygm
    Answered on February 08, 2017 at 06:50 AM

    Thanks liyam, it is working now. Great job.