What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Offline

    Asked by anna281975 on February 08, 2017 at 05:27 AM

    Hi there

    Is it possible to use an offline version of the forms?  We sometimes have problems with internet connections & at point of 'submit' we lose connection & therefore lose all of the information.  If we could do it offline this would be prevented. Alternatively if you can come up with another solution that would be great.  We were thinking of taking a screenshot or saving the document prior to hitting submit but just wondered if there is a more convenient way of doing things?




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    JotForm Support

    Answered by owen on February 08, 2017 at 05:39 AM

    Hi Anna,

    Offline submit is unfortunately not a feature that we are able to implement. When the form is submitted the data is redirected to a domain called submit.jotform.com. Since this is the case offline working on a live form is not possible. 

    However, you can add a "Preview Before Submit" widget on your form as a precaution. It'll be a last indicator of stable internet connection. When someone hits the preview button, whole data is loaded on a new screen. If it loads it's ok, you can get a better screenshot. I know this is not a real solution but it's the best workaround I can think of right now. 

    Thank you for contacting us!

    Kind Regards