What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Problem "Form is disabled"

    Asked by y4nuke on February 08, 2017 at 08:54 AM

    Bonjour ,


    J'ai actuellement un problème avec le formulaire , je ne peut plus l'activer pourtant j'ai bien crée un compte.

    Vous pouvez le réactiver ?


    Merci de votre réponse


  • Profile Image
    JotForm Support

    Answered by Kiran on February 08, 2017 at 09:46 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have checked your JotForm and see that it is clean and normal. I have activated your account and you should be able to see the forms normally now. 

    We are sorry for the trouble caused.