What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting error "reached your limits" when sending replies

    Asked by xianwu on February 08, 2017 at 10:37 AM

    Sending replies, I ran into a message, "Oops  .. you reached your limits".  What limits?

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    JotForm Support

    Answered by Jan on February 08, 2017 at 11:54 AM

    The message is referring to the Email Reply/Forward Submissions limit. Under the Free plan, there is a limit of 20 emails per day. If you are under a Paid plan, the limit is 1,000 per day.

    This is applicable for the Reply submissions, Forwarding submissions, Test Email button in the Email wizard and Share via Email in the Publish wizard

    If you have any questions, let us know. Thank you.