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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I created a form but cannot find it to redirect to my email

    Asked by Dinopapa on February 08, 2017 at 11:44 AM

    hi,

    I created a form a few months ago that I used on my website. The website designers uploaded the form to the website but whenever I populate it the feedback doesn't get directed to me.

    I tried to log into the account but it's not recognised so I don't know how to make any enquiries I get from my website come directly to my email.

    It is very frustrating and I need help. I have attached a link below to my form and my website. Please help.

     

    https://form.jotformeu.com/63403944862359

    Www.elementproperties.co.uk

     

    Many thanks,

     

    Dino

    Page URL:
    www.elementproperties.co.uk

  • Profile Image
    JotForm Support

    Answered by Kiran on February 08, 2017 at 12:46 PM

    The form that you have created is associated with a guest account and so it is not listed in your account. I have now moved the form to your account. You should be able to see the form in your account and manage it. 

    Please check and let us know if you need any further assistance. We will be happy to assist.