What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If I understood you correctly you are using Auto Fill Feature on your form. Is this the form you are having issues with https://www.jotform.com/70184453343958? I have tested that form and data that I have entered were saved. If you have issues with some other form, please provide us ID of that form.
Please note that you need to use same browser to access data. Also form will be clear on submit and entered data will be saved for 1 day.
There is another way to save entered data.
The Session method is saving the data on our servers. With this method you will need to use two forms, one for session generation and second as primary. Then users will be able to access their sessions from any locations.
Hope this will help. Let us know if you need further assistance.