What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i am getting charge 90$ for a service i dont have access

    Asked by Donald Gosselin  on February 08, 2017 at 01:57 PM

    i have been charge 90$ 2 days ago from jotform. I have no account there and would apreciate if we can reverse those charge and cancel the account or advise the owner of that account.

    info about the account


    Subscription Payment Sent (Unique Transaction ID # 0AT99588EP596032Y)
    See related S-9CU40261JN417464V



    Thanks you


    Donald Gosselin

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    JotForm Support

    Answered by BDAVID on February 08, 2017 at 03:11 PM

    The subscription has been cancelled and last payment refunded. Let us know if you have more questions.