What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My IP is blocked by jot form

    Asked by Wendyyeo on June 10, 2012 at 10:13 PM

    Hi Jotform,

    I am an active user of jot form, but my IP, 218.186.10.250, is blocked. Please help to release.

    Thanks.

    Regards,
    Wendy 

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    JotForm Support

    Answered by idarktech on June 11, 2012 at 12:50 AM

    Hi Wendy,

    I have now submitted this issue to our higher team so they can white list your IP Address. We'll keep you posted.

    Apologies for the inconveniences caused. Thank you.

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    JotForm Support

    Answered by joey on June 11, 2012 at 03:54 AM

    Your IP has been whitelisted. Thanks for reporting.

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    Answered by ashleyprimo on June 24, 2012 at 04:39 AM

    Hi i am also a actvie user and have bin blocked could you whitelist me i will send my email to you as my server is hosted on it and i dont want to give my ip to the world 

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    JotForm Support

    Answered by idarktech on June 24, 2012 at 04:43 AM

    @ashleyprimo,

    Hi,

    Send us your concern via E-mail instead. Kindly send it to jotformsupport@gmail.com so that we can further assist you about this.

    Thanks.