What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot install and/or find the Mobile Responsive widget.

    Asked by jeffnorthway on February 08, 2017 at 06:00 PM

    I cannot install and/or fine the Mobile Responsive widget.

    It seems like a vicious circle trying to install it. Then I peek at the widget menu in the Forms Builder and the widget is not there.

    This is the site I eventually want to add Mobile Responsive to, but again, Moblie Responsive is not loading the widget.

    This was one of your responsive templates. Not all the elements worked.

     

    Also, where do I find the Form Designer? I am trying to find the check box to enable a form to be responsive per the below steps:

    1. Make this form responsive on Form Designer - This is the recommended method as it will turn your form into a fully mobile responsive form across different devices like iPhones and iPads, in both portrait and landscape modes. Here are steps to enable this on your form.
     
        a. While on the form builder, click the Designer icon. This will open up the mini designer.
        b. In the mini designer window, click the Advanced Designer button to open the full designer.
        c. In the Advanced Designer, click the Form Layout on the right panel and check the Make this form responsive option.
     
    Does this make sense?
     
    Call or email me at;
    661-333-3532
     
    Thanks!
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    JotForm Support

    Answered by Chriistian on February 08, 2017 at 09:12 PM

    I see you are using v4. I would like to inform you that forms created in v4 are mobile responsive by default, so the mobile responsive widget is not listed on v4. Nevertheless, you can still add the widget to your form by following this link and clicking "Get Now": https://widgets.jotform.com/widget/mobile_responsive 

    With regards on how to open the advanced designer, click the Form Designer icon

    Then from the Styles tab, select Advanced Designer

    Open the Form Layout section from the Designer tab and check "Make this form responsive"

    Please let us know if you need further assistance.
    Regards.