REQUIRED FIELED NOT SHOWING

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    nanciamusic
    Asked on June 11, 2012 at 02:44 PM

    ON MY FORM THE "IS THIS A PAYING OR NON-PAYING EVENT" FIELD IS SUPPOSE TO BE A REQUIRED FEILD. I HAVE CLICKED THE CORRECT BOTOTN AND SHOW THAT ITS TO BE REQUIRED WHEN FILLING OUT THIS FORM. HOWEVER IT IS NOT SHOWING REQUIRED ON MY WEBSITE. PLEASE ADVISE SO THIS MAY BE CORRECTED. 

    THANK YOU 

    NANCIA MUSIC 

  • Profile Image
    pinoytech
    Answered on June 11, 2012 at 02:54 PM

    Hi,

    As I've checked your form in your website I do see the required field in my end. Please take a look here. However, have you tried already deleting your browser cache and cookies? If not, please give a try this should fix the problem.

    If you need further assistance, please don't hesitate to contact us again.

    Thank you!

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    NeilVicente
    Answered on June 11, 2012 at 03:07 PM

    @nanciamusic

    The form's script is in conflict with your site's other scripts. To solve this problem, re-embed your form using the iFrame method instead.

    To get your form's iframe codes:

    1. Click Setup & Embed tab
    2. Click Embed Form button
    3. Choose iFrame option



    4. Copy the codes provided in the succeeding screen

    This should fix your issue. Let us know if you're still having difficulties.