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Why is no one responding to my emails?Asked by HeartlandAllianceChurch on February 09, 2017 at 04:27 PM
This is the 3rd or 4th time I have emailed regarding an issue.
Re: our account - firstname.lastname@example.org
I have requested this account be cancelled and we are still being charged for the monthly fee.
The initial request was dated January 9, 2017 and I have sent 2 follow-up emails since with no response.
Please CANCEL this account immediately and refund my payment of $19.99 USD to the credit card provided.
Please respond to email@example.com as the above email has been cancelled.
I have checked your account is Free. My colleage has cancelled your Bronze subscription and refunded the last payment.
He replied to you on this thread https://www.jotform.com/answers/1050721 on January 30, 2017.