Form Separators Widget line color not updating.

  • momturon
    Asked on February 9, 2017 at 5:08 PM

    I am attempting to change the line color for the Form Separators Widget line color, and the line color will not update. 

    Jotform Thread 1062140 Screenshot
  • Ian
    Replied on February 9, 2017 at 7:30 PM

    I changed the color to #000000 (black) and it changed as expected. Please do press the "Update Widget" button for the changes to take effect

    Form Separators Widget line color not updating Screenshot 20

    Here is the link to the cloned form http://support.jotform.com/build/70397271389972

    Hope this helps.

     

  • momturon
    Replied on February 9, 2017 at 10:16 PM

    I could not find the cloned form that you said was made. I actually did press the "Update Widget" button for each Form Separators Widget. I updated each separator, but when I go back to check again - the new hex number has been replaced with the default hex number. No changes would stay, even after pressing the update button. I tried this in Chrome and then in Firefox, with the same results in both browsers. The widget will not update. I appreciate your help with this.

  • Chriistian Jotform Support
    Replied on February 10, 2017 at 12:53 AM

    Here's the link to my colleague's cloned form: www.jotform.com/70397271389972 

    I cloned your form and tried to change the color of the Form Separator and I was also unable to update the widget.

    However, after I removed and replaced the Form Separator widget with a new one, I was now able to change the color without any issue. Please also try removing and re-adding the separator widget on your end.

    Form Separators Widget line color not updating Screenshot 20

    If the issue persists, please let us know.
    Regards.