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    Form Separators Widget line color not updating.

    Asked by momturon on February 09, 2017 at 05:08 PM

    I am attempting to change the line color for the Form Separators Widget line color, and the line color will not update. 

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    Answered by Ian on February 09, 2017 at 07:30 PM

    I changed the color to #000000 (black) and it changed as expected. Please do press the "Update Widget" button for the changes to take effect

    Here is the link to the cloned form http://support.jotform.com/build/70397271389972

    Hope this helps.


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    Answered by momturon on February 09, 2017 at 10:16 PM

    I could not find the cloned form that you said was made. I actually did press the "Update Widget" button for each Form Separators Widget. I updated each separator, but when I go back to check again - the new hex number has been replaced with the default hex number. No changes would stay, even after pressing the update button. I tried this in Chrome and then in Firefox, with the same results in both browsers. The widget will not update. I appreciate your help with this.

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    JotForm Support

    Answered by Chriistian on February 10, 2017 at 12:53 AM

    Here's the link to my colleague's cloned form: www.jotform.com/70397271389972 

    I cloned your form and tried to change the color of the Form Separator and I was also unable to update the widget.

    However, after I removed and replaced the Form Separator widget with a new one, I was now able to change the color without any issue. Please also try removing and re-adding the separator widget on your end.

    If the issue persists, please let us know.