Changed from regular bronze to a non profit bronze

  • hope4144
    Asked on February 9, 2017 at 5:56 PM

    Hello,

    I had the bronze member ship for a day before I realized that there was a non-profit discount, so I am wondering if the additional fee will be refunded or applied to next months fee?

    Thank you,

    Hope Kendrick

  • Elton Support Team Lead
    Replied on February 9, 2017 at 8:53 PM

    We have canceled your subscription and provided you a full refund. Please allow some time for the refund to reflect in your bank account.

    Please check this page to apply for the non-profit discount https://www.jotform.com/nonprofit/pricing/. Once your application is approved, you will refund further instruction over email on how to claim the discount.

    Thank you!