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hope4144Asked on February 9, 2017 at 5:56 PM
Hello,
I had the bronze member ship for a day before I realized that there was a non-profit discount, so I am wondering if the additional fee will be refunded or applied to next months fee?
Thank you,
Hope Kendrick
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Elton Support Team LeadReplied on February 9, 2017 at 8:53 PM
We have canceled your subscription and provided you a full refund. Please allow some time for the refund to reflect in your bank account.
Please check this page to apply for the non-profit discount https://www.jotform.com/nonprofit/pricing/. Once your application is approved, you will refund further instruction over email on how to claim the discount.
Thank you!