What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Changed from regular bronze to a non profit bronze

    Asked by hope4144 on February 09, 2017 at 05:56 PM


    I had the bronze member ship for a day before I realized that there was a non-profit discount, so I am wondering if the additional fee will be refunded or applied to next months fee?

    Thank you,

    Hope Kendrick

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 09, 2017 at 08:53 PM

    We have canceled your subscription and provided you a full refund. Please allow some time for the refund to reflect in your bank account.

    Please check this page to apply for the non-profit discount https://www.jotform.com/nonprofit/pricing/. Once your application is approved, you will refund further instruction over email on how to claim the discount.

    Thank you!