Changed from regular bronze to a non profit bronze

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    hope4144
    Asked on February 09, 2017 at 05:56 PM

    Hello,

    I had the bronze member ship for a day before I realized that there was a non-profit discount, so I am wondering if the additional fee will be refunded or applied to next months fee?

    Thank you,

    Hope Kendrick

  • Profile Image
    EltonCris
    Answered on February 09, 2017 at 08:53 PM

    We have canceled your subscription and provided you a full refund. Please allow some time for the refund to reflect in your bank account.

    Please check this page to apply for the non-profit discount https://www.jotform.com/nonprofit/pricing/. Once your application is approved, you will refund further instruction over email on how to claim the discount.

    Thank you!