Form not populating custom amount for payment

  • BBC2016
    Asked on February 10, 2017 at 1:24 PM

    My form - http://buildingbridgescoalition.org/registration-form/

    Under the Benefactor option - the user should be able to type in any amount (over $1K) but when you type in a dollar amount it does not populate in the Total. Please give me help or demo form or code?????????

  • Kiran Support Team Lead
    Replied on February 10, 2017 at 2:38 PM

    I have checked your form and see that you have added a new product as Free and so it is not displaying any amount. Please change the amount of this product to $1 in the payment wizard so that it will be multiplied by the quantity entered and displays the correct amount.

    Form not populating custom amount for payment Image 1 Screenshot 30

    Form not populating custom amount for payment Image 2 Screenshot 41

    Hope this information helps!