What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot access my account

    Asked by Samantha Lonczak  on February 10, 2017 at 02:02 PM

    I need the credentials for this accout or the email associated...anything.  I have not been able to get in contact with anyone to fix this and the recovery emails are non existent. 


    membership@riweddinggroup.com or RIWeddingGroup

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    JotForm Support

    Answered by david on February 10, 2017 at 03:12 PM

    I checked our logs and it looks like the password reset email was sent successfully after removing your address from the bounce list.  If you are still unable to recover your account, let us know and we will be happy to help.