What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is there a way to send an email to a user based on the selected department?

    Asked by Marcio on February 10, 2017 at 02:07 PM


    Hello, is there a way for the user to select the departments they want to talk to and the form to be sent to the corresponding email?

    There are 4 different e-mails approximately.

    Thank you!

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    Answered by KadeJM on February 10, 2017 at 03:15 PM

    Yes, you can certainly send an email depending on the user chosen department.

    Check this guide out here https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer to get started.