What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Single account to handle Multiple clients open apparently. I thought I had signed out of one account to go to the other but the first had stayed unde

    Asked by Wukky on February 13, 2017 at 03:27 AM
    I had 2 different accounts
    open apparently. I thought I had signed out of one account to go to the
    other but the first had stayed under.
    While I have your attention, as I do web pages for a few different
    organisations is it possible to have one account that can service all
    clients? I realise that the email addresses may be a problem.
    Thanks for your time.
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    JotForm Support

    Answered by BJoanna on February 13, 2017 at 06:22 AM

    Yes you can create forms for different clients on single account. I have checked your IP address and you have two accounts Wukky and farquhars. Email addresses of those accounts are not the same.

    Do you want to allow your clients to have access to the form you have created for them? If so you can add them as sub account users of your account. 

    How to Share Forms with a Sub-account User

    However please note that as Free user you can have only one sub account user. 

    Let us know if you need further assistance.